Im so glad Arkport Cycle had this bike and worked with me so well. This is exactly what I was looking for. Thanks again for helping me making this happen

everything was smooth and as promised. I wish I lived closer. However, I may trailer the bike down this winter for rear shock upgrade Adam spoke of (Employee: Adam Swarts)

It was cool seeing the ATV and the four wheelers their and the dirt bike wish I won the giveaway but it happens maybe nexts year I will

All the people at the shop are great to deal with (Employee: Adam Swarts, Ashley Eberly, Jennifer Swarts, John Swarts, Tracy Burr)

I brought my son and a friend for them to look around. As always everyone was very friendly and helpful. Im working on both of them to come back to make a purchase. (Employee: Adam Swarts)

The business is very well organized. My health has taken a change so I did not make your last event but we love coming tp Arkport cycles.

Great place to do business never had a problem.

We visited HD Dealerships in Pennsylvania and throughout NY State and none of them come close to the customer service at Arkport!! From the owners to the sales staff they are all top notch!! Thank you Brian, Tracy John, Jenny and service department you all are Awesome!! (Employee: Brian Gray, Tracy Burr, John Swarts, Jennifer Swarts)

I came in to find a new helmet and with Tracy's help - I got exactly what I was looking for. (Employee: Tracy Burr)

Jen is always a pleasure to see and deal with (Employee: Jennifer Swarts)

great parts sales staff

Seems when I need something , I check at arkport Cycles , they usually have it or good about getting it , prices are fair as can be and staff is very helpful. I usually do my own work but what little I've had them do in well pleased with quality work and price.

I brought my 2023 FXLRST to Arkport for a factory recall regarding a potential issue with electrical and brake line. The Service department got my bike in immediately upon my arrival at my scheduled time and within about 15 minutes brought the bike back out and told me my bike did not have the issue. Apparently it depended on when the bike was manufactured. I laughed and said well apparently mine wasn't built on a Monday or a Friday because mine didn't have any problems! Lol I'm always treated like I'm the most important customer there whenever I visit and I would highly recommend Arkport Cycles as a place to do business with! (Employee: Ashley Eberly)

I brought my bike to artport for a factory recall regarding a potential issue with electrical and brake line. Service department got my bike and immediately upon my arrival at my schedule time and within about 15 minutes brought the bike back out and told me my bike did not have the issue. Apparently it depended on when the bike was manufactured. I laughed and said well apparently mine wasn't built on a Monday or a Friday because mine didn't have any problems! Lol I'm always treated like I'm the most important customer there whenever I visit and I would highly recommend artport as a place to do business with! (Employee: Ashley Eberly)

They are so nice and help us get four wheeler. In and out with them

The Arkport staff is the most helpful Harley dealership I have been in,Thanks again for everything Darryl Walls (Employee: Ashley Eberly)

Would just like to think Ashley and her techs at Arkport cycles Brought my 08 softail down to them with a no start issue Turned into mud wasps frying my computer of all things! And trying to get a replacement Ashley stayed with it until she could find one What a great job! (Employee: Ashley Eberly)

I am real happy with the service and staff yes I am injoy my 4 wheeler thanks

I have bought two bikes, service is excellent, I will be a lifetime customer. (Employee: Adam Swarts, Bonnie Hedges)

I would highly recommend this dealership to anyone looking for anything to do with riding from quads to baggers. They have it all, and make you feel like family. Every employee was helpful, courteous, and knowledgeable. No need to look at any other dealership as the pricing is excellent. Life is better when you ride. (Employee: Bonnie Hedges, Brian Gray)

The day we bought the machine was a Friday and it was just before closing. The salesman was a little rushed and didn't give us much attention. We still chose the machine and put a down payment on it. However when we came back to pick it up, he went over the machine and told us more about it and showed us how things work. He did spend considerable time going over the features and the workings. The machine was cleaned up and looking great, though when we looked at it previous it was pretty dirty as it was a trade in. Thank you for an overall good experience. (Employee: Adam Swarts)

Straightforward transaction will purchase again in the future. (Employee: Adam Swarts)

Very professional and nice

Recently had my sxs in to diagnose stalling issues. Got it figured out fast and has been running great. Thank you!

Clear on dates and times for finish Friendly employees and helpful staff Does quality work for a fair price

Good communication and knowledgeable

Had a small problem and needed an inspection. They found the best solution for the problem and gave me quality service at reasonable price I felt like they are people who enjoy riding and want to help other folks enjoy it too

We recently had two ATVs in for service. Both machines were older, and had issues with running smoothly. Arkport cycles diagnosed and suggested courses of action, and helped us determine what we could do to have usable machines and stay within our budget. I highly recommend them and will be returning for our future service and purchases. (Employee: Ashley Eberly)

Very pleased with Arkport cycle! Had mice damage and they diagnosed and fixed quickly and fairly! They also fully tuned my machine and its running like the day I bought it! (Employee: Ashley Eberly)

I brought my bike in after hitting a deer. Arkport Cycle quickly repaired my Bike and made it road ready. I would HIGHLY recommend Arkport Cycle as a Shop to repair, service and purchase your motorsport vehicles.

I had our side by side serviced and our rear cover installed recently. Everything was done in a timely manner and very professional.

This business is top notch! This was not my first purchase, hence why I returned to purchase again. I recommend this business to anyone looking to purchase anything they sell. Adam is a very knowledgeable expert in his craft. Thanks again Arkport Cycles for another amazing experience!! (Employee: Adam Swarts)

This was our 4 time buying in the last 2 years. Will be buying more in the future.

My sales person was Adam and I was interested in a Honda rancher. He was very knowledgeable about the machine. We struck up a deal right then. I told him I couldnt pick it up till the following week and he was very accommodating when I showed up to pick the machine up, he explained every bill and whistle on the rancher thank you Arkport team

Came in with my wife on bike...which I bough from you...had a minor clutch issue, but still concerning. We were on a short overnight trip. Got us in spur of the moment and fixed in about an hour and we were on our way. Great job.

I had to leave my motorcycles there for a long time, but the wait was worth it! Everything was done well. The Mechanic, Nick, always does an outstanding job! Thanks!! (Employee: Adam Swarts)

I walked in the store met a sales man Brian he helped me answered my question and explained about the unit good thanks

Both Adam and Bonnie Swarts treated me in a friendly, courteous and professional manner. They both made the buying of my ATV a pleasant experience. I look forward to dealing with your fine dealership in the future. Norm Emerson (Employee: Adam Swarts, Bonnie Hedges)

John is always on time and makes sure my bike is always clean . He always explains my invoice to me if I have any questions about it he will answer them for me if he does not have the answer John will make a phone call to get the answer. Tom Pallifrone (Employee: John Swarts)

Brought both of my older ATV's in for service. Both came back running like new. Everything was explained upfront and I was kept up to date on the progress. Everyone I spoke to there was very friendly and helpful. This was my first experience with Arkport Cycles and I wouldn't hesitate to go back for any future needs. (Employee: Ashley Eberly)

Im a repeat customer, I enjoyed dealing with Adam and Bonnie is purchasing my new Yamaha Wolverine series side by side! They are a first class operation!! (Employee: Adam Swarts)

Repeat customer. Will keep coming back! (Employee: Brian Gray)

Hi, this was my first time making a purchase at Arkport Suzuki. Brian was very helpful and kept me up to date on everything. Thanks (Employee: Brian Gray)

Brian is always very helpful every time I have visited your store. (Employee: Brian Gray)

Very pleasant experience. All staff at Arkport Cycles pleasant to work with and very helpful. (Employee: Brian Gray)

Brian and I have been in contact for a couple years on a few bikes. Every time I called or reached out, he was always helpful. We finally made a deal work and off I went. Highly recommend Arkport HD.

Loved my time there and love going back!!

Bonnie Hedges is a First Class person. She handled all of the necessary paperwork required for the purchase of my new 2024 Yamaha Tenere 700 motorcycle. She discovered and corrected a small error in transposing the VIN and thereby averted any unfavorable paper chasing which would have resulted because of it. Bonnie even called my Insurance agent, explained our situation and new corrected insurance cards were faxed within minutes. Success. It takes a good eye and attention to detail to discover the error that she did. Everything else that was required of her while finalizing my purchase went as smoothly as could be. She demonstrated a level of professionalism which is vitally important to anybody making a major purchase anywhere today. (Employee: Bonnie Hedges)

Jenny Swarts was a pleasure to work with in the process of purchasing my new 2024 Yamaha Tenere 700 motorcycle. She explained everything involved in a clear, thorough, polite manner. Plus, Jenny offered a test ride on a brand new machine with zero road miles on the odometer. I have never before experienced this at any motorcycle dealership and the simple offer made a huge impact toward my decision to purchase. I could not have had or expected a better buying experience. (Employee: Jennifer Swarts)

I thought that Brian was extremely helpful with my test ride as well as my purchase. (Employee: Brian Gray)

Bonnie handled my delivery excellently. (Employee: Bonnie Hedges)

t's a pleasure to leave a review for the folks at Arkport cycles. I am a 65-year-old retired, lifelong dirt biker and motorcyclist. I currently have over 50 bikes, mostly vintage 60-80s dirt bikes, OSSA, HODAKA, PENTON etc etc. I love to save these old bikes from being parted out or scraped, restoring them is fun and rewarding. But once in a while I make a mistake and sell a bike that I later regret selling. This was the case with my 2004 Yamaha TW200. I sold mine after my riding buddy was wife pressured into selling his, and having no one to ride with, wrongly, sold mine a few months later. After a year or so, I started looking for another, missed it so much, they are so much fun with the big tires. I did not want to pay for a new one and looked for a few years for a decent used one. But people wanted near retail for a 5-7yr old bike. When Hollink Motorsports announced he was closing shop, I took a chance and asked if they had any new TW200s, figured maybe a good deal could be had. Well, Bill said he had two coming in, so I purchased one at a good price. Several weeks later, the bad news came. Yamaha was delaying the shipments for 6 weeks and Hollink would be closed by then. I was so disappointed, finally decided to buy a new one, bought it, and then it's gone. I asked Bill for any recommendations as to where perhaps I could buy one, he was also disappointed as I was. He mentioned one place but did not really recommend them, a local shop near me in Henrietta. But he said to call the folks at Arkport Cycles. He said it is a family business, they take care of people and said if anyone can get you one they can. So I put in an inquiry via their website on Sunday and Adam responded first thing the next business day. He said he had one. I asked when is it coming in, will it be delayed as well. He said no, I have one on the show room floor!!! This amazed me as these always seem to be sold before arrival at the dealership. I have never seen or heard of one on the showroom floor. So I called Adam right away and he was fantastic. He took some of my info, got back to me with the Yamaha Special financing deal within the hour. I bought the bike over the phone right them. I offered to drive the 1 hr down to the dealership to put down a deposit and sign some papers but he said it was not necessary. Wow, in today's world that's incredible. I was in no hurry to get the bike since it was Feb. Adam was off on vacation the next week so we agree to sync up when he returned. He contacted me and arranged my going down there to do the paperwork. I was very surprised when he offered to store the bike for me, free of charge, until spring. I did not really want to trailer it on salty roads in the winter, done that, not good. So they stored the bike for me for several months and I picked it up a few months ago now. An incredible, easy, friendly transaction. I also had a fantastic experience with Jennifer. She spent over an hour with me explaining the Yamaha program deal, went over all the paperwork, warranty, DMV etc etc. I have purchased several new bikes in my life and this was the most informative and complete transaction I have ever experienced. We talked at length about many topic, vintage bikes, life, etc, totally enjoyable. Finally, Arkprort Cycles is also a vintage motorcycle museum. I think I spent a couple hours looking at all the bikes they have on the second floor. Their building is amazing, it's huge, fully stocked, everything you would want. I only wish it was closer to home. Whenever I am in the area I will certainly stop in. I will conclude by just saying, Thank you Bill Hollink for recommending I go to Arkprort Cycles, good luck in your retirement. And to all the folks at Arkport Cycles, THANK-YOU for treating me so well and running your business like the classic cycle shops of the past, where customers matter. Most places these days are so cold and just focused on pushing sales. Thank you very much. I will see you next time I am down that way Cheers Tim Spires (Employee: Adam Swarts, Jennifer Swarts)

My husband's bike quit within a few miles of the shop prior to a service appointment. They immediately retrieved the bike without a second thought and offered a potential cause. EVERYONE we talked to was helpful, professional, knowledgeable and NICE. The facility is spotless as well. What a breath of fresh air compared to many customer experiences these days. Thank you!

To Arkport Cycles for helping us turn a bad situation into a great one! We were ripped off by an Ohio chop shop on a bike that needed many repairs just to pass inspection. It was a nightmare! Arkport did the repairs and we were able to sell the Ohio bike and buy a great bike from Arkport. Class act all the way around! Thank you Brian Gray and a special thanks to Ashley Eberly for the special attention she always gives us!! They are a huge asset to both the business but especially to the customers!

Calm atmosphere, great customer service! (Employee: Brian Gray)

Adam was very friendly a knowledgeable. The sales process was quick and easy. This was my second purchase from Arkport Cycles. (Employee: Adam Swarts)

Adam was great providing quotes and had the best pricing compared to two other dealers within 50 miles. Will do all my business here in the future. (Employee: Adam Swarts)

Awesome service...came in on Monday with no appointment. Got test ride,looked over my trade and made a offer.. found the bike I wanted and took it home on Friday. Couldn't be happier or more impressed with Adam . Parts helped me get new parts and they are great as well (Employee: Adam Swarts)

Both associates were a pleasure to work with (Employee: Brian Gray, Bonnie Hedges)

I travel to Arkport annually from Webster NY to have my Ultra serviced. The staff at Arkport are always polite, welcoming and knowledgeable. My 2024 service visit was a very positive experience. I highly recommend Arkport Cycles for service.

Great job done quickly

Brian did a great job helping us pick out the correct model four wheeler that we wanted and was very helpful. He knew all the products well which made it a quick and easy process overall. The day that we picked up the four wheeler everything was ready and again a quick process. Thanks again for the great experience. (Employee: Brian Gray)

Adam has been very informative and honest! (Employee: Adam Swarts)

I stopped by the shop to see if there were any openings in the service department. By chance, Adam had an opening at 1:00pm that afternoon. I brought my bike in and Jason set the proper adjustment on my drive belt in a matter of minutes. All said and done, I was in and out in 20 minutes. A big shout out to Adam for squeezing me in and tech Jason for a fine job. Thanks guys!

Brian and the whole team were awesome and helpful

Thanks so much, you guys got me in within less than a week during a very busy time for shops. I had a trip coming up and realized I needed a rear tire and I was within less than two weeks of my trip. I called around to every dealership and a few private shops all over WNY and you had a spot open up. Thanks again so much for getting me in last minute.

Friendly helpful and honest. What more could ya ask for. (Employee: Jennifer Swarts, Tracy Burr, Marc Hedges)

Brian was very courteous, answered all my questions, and was very helpful. Brian worked quickly when I brought in my trade-in and he had things done in a very timely fashion. (Employee: Brian Gray)

Jenny and Adam both went above and beyond to help me when they didnt have to. They did everything they could to make sure my bike was ready to go way before I expected it to be done! They treat customers like family always willing to help anyway they can! (Employee: Adam Swarts, Jennifer Swarts)

Showed up to get my bike inspected. I was immediately greeted and told that there would be no problem getting the bike inspected now. While the bike was being inspected, did a little shopping. Staff was totally friendly and helpful. Its always a pleasure to go to a place where theres absolutely no attitude, the staff is friendly and the service is great.

Heather and Jeff were outstanding to work with. Both very knowledgeable in what they do and the services provided by Arkport cycles. They created a repeat customer in me!

I this was my fourth bike I have purchased from Arkport Cycles and two on then Harley Davison rogue glides. 2012 and 2024. Very friendly dealership, and all staff were very helpful. Adam, thank you for being patient with me. Your knowledge was spectacular and very friendly. (Employee: Adam Swarts)

excellent people very friendly and helpful. we are repeat customers here and are always happy with the service. (Employee: Adam Swarts, Bonnie Hedges)

I'll start off by saying I have quite a large sized head. I was unsure if they would have anything in stock and they had a few but nothing I really liked. I really wish I could remeber the salesman that helped me but he was incredible he helped me go through the books that have all the different helmets until I found one I liked. Then he helped me get it ordered. I will continue to spend my money here when I need something motorcyle related.

I have been taking my rides to Arkport for 25 years for yearly maintenance. Always great service!

Had my first service done on my grom and it was done quickly and they checked everything out for me to make sure everything was working properly. They also said they all like my new exhaust. Nothing but great people there.

Arkport had everything in stock. Friendly service. The 2 dogs are a nice distraction while waiting for your parts.

The crew at Arkport Cycle kept me informed of progress on the list of things I had then do. They did a great job!

Not totally sure of her name but I was pleased with the work done on my goldwing trike! Front tire air valve leaking badly and mirror signal issue! She said this should have been OK when I bought it. She said it wouldn't cost me a dime! I have told alot of my friends and club members how happy I was! TY (Employee: Bonnie Hedges)

this store is awesome and staff is awesome as well

Very attentive and helpful I will definitely continue to buy from arkportcycles (Employee: Adam Swarts)

Thanks so much for the really quick service on my 1986 Gold Wing. I'm very happy that Arkport was suggested, thinking that there was only one place in western NY where I could take my bike, and that place wouldn't touch it until next winter! You guys were so quick to get it done and it was so good to be able to ride it back home knowing everything was fixed as it should be. I went for another long ride today and am once again loving this bike. (Employee: Gary Dann)

Great people

HAD A GREAT SERVICE WITH WILL THE BEST MECHANIC MY BIKE ALLWAYS RUNS AWESOME WHEN HE GETS DONE

The team helped me pick out the bike I was looking for and figured out payments quickly and worked with me with any information that I was looking for the team is very knowledgeable and very helpful I would definitely recommend anyone looking for a bike to stop in and see what the team can do for you (Employee: Brian Gray)

Always treated nicely by great staff. I get the feeling Gary loves my motorcycle. He's very kind and always attentive to the needs of my motorcycle. Thanks so much! (Employee: Gary Dann)

Purchased a Honda crf110 from arkport, called to see if they had one in stock and brian handled everything over the phone and held the bike for me untill I could get there. Process went fast and smooth, would definitely do business with you guys again. Thanks. (Employee: Brian Gray)

The work was OK, but quite expensive. I also was surprised to see the tender cable again laying directly on the exhaust at the time of pickup. This was confirmed by my driver that brought me last year. I managed to catch it this time and secure it away the hot surface before I departed. Overall, I will return in the Fall to continue my repeat business. (Employee: John Swarts)

The whole place is wonderful every experience is well done, from buying my bike to getting new fun items for it!

Excellent service great folks .

I called and spoke to Jeff in sales. We purchased a Honda Nuvi in less than 24 hours. No waiting. Heather, the title clerk was very efficient and personable. We even found both she and I are big wrestling fans. James and Jared in parts/ sales were very helpful. I was looking for a new feminine helmet. James was great in helping me find the best fit. Recommend Timely, efficient, customer service.

Brian was a pleasure to work with. He answered all of our questions and saw the sale through to us loading our side by side on the trailer. Thank you! (Employee: Brian Gray)

i have been storing my bike for many years. it is very easy and it is ready for me in the spring with just a phone call. i have no worries about my bike during the non riding season. (Employee: Jennifer Swarts)

Excellent service will be using you again in the near future.

Brian was a pleasure to work with in purchasing our 3rd Harley Davidson from Arkport. Arkport Harley Davidson is our go to for all our Harley needs! We are very happy with the service we receive from all the staff! (Employee: Brian Gray)

Work done in a timely.manor friendly staff confident in work done. Like everything these days a little pricey

Fast and efficient service!

GREAT PLACE....

Everything was great

I needed to have my bike inspected and I am working 3rd shift. I tried a local shop but they would not inspect my bike without an appointment. I then rode to Arkport Cycles and explained to Adam my situation. He was extremely busy as they were short an employee who was on vacation. Adam said no problem, and performed the inspection of my Bike. I have been a customer at Arkport Cycles since the early 70s, and because of employees like Adam and the way they treat you is why i am still doing business there. They have great people that treat you like family. I recommend Arkport Cycles to all my friends. (Employee: Adam Swarts)

Hi, this was my first time making a purchase at Arkport Suzuki. Brian was very helpful and kept me up to date on everything. Thanks (Employee: Brian Gray)

Repeat customer. Will keep coming back! (Employee: Brian Gray)

Im a repeat customer, I enjoyed dealing with Adam and Bonnie is purchasing my new Yamaha Wolverine series side by side! They are a first class operation!! (Employee: Adam Swarts)

Brought both of my older ATV's in for service. Both came back running like new. Everything was explained upfront and I was kept up to date on the progress. Everyone I spoke to there was very friendly and helpful. This was my first experience with Arkport Cycles and I wouldn't hesitate to go back for any future needs. (Employee: Ashley Eberly)

Both Adam and Bonnie Swarts treated me in a friendly, courteous and professional manner. They both made the buying of my ATV a pleasant experience. I look forward to dealing with your fine dealership in the future. Norm Emerson (Employee: Adam Swarts, Bonnie Hedges)

I had to leave my motorcycles there for a long time, but the wait was worth it! Everything was done well. The Mechanic, Nick, always does an outstanding job! Thanks!! (Employee: Adam Swarts)

Came in with my wife on bike...which I bough from you...had a minor clutch issue, but still concerning. We were on a short overnight trip. Got us in spur of the moment and fixed in about an hour and we were on our way. Great job.

My sales person was Adam and I was interested in a Honda rancher. He was very knowledgeable about the machine. We struck up a deal right then. I told him I couldnt pick it up till the following week and he was very accommodating when I showed up to pick the machine up, he explained every bill and whistle on the rancher thank you Arkport team

This was our 4 time buying in the last 2 years. Will be buying more in the future.

This business is top notch! This was not my first purchase, hence why I returned to purchase again. I recommend this business to anyone looking to purchase anything they sell. Adam is a very knowledgeable expert in his craft. Thanks again Arkport Cycles for another amazing experience!! (Employee: Adam Swarts)